Privacy Policy for Easy Appeal

Last Updated: October 2, 2024

Welcome to Easy Appeal by Fentons LLC (“we,” “our,” “us”).

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://www.easy-appeal.com (“Site”) and use our services.

1. Information We Collect

Personal Data:
- Name
- Email
- Phone
- Property Address
- Payment Information (collected by Stripe)

Non-Personal Data:
- Web Cookies for user experience optimization
- Mixpanel Events for tracking and analysis

2. How We Use Your Information

- Processing Orders: To process your purchases and deliver property tax appeal reports.
- Service Delivery: To provide and improve our services, including creating tailored property value assessment reports.
- User Experience: To enhance your experience on our Site through the use of web cookies and Mixpanel event tracking.
- Communication: To notify you of updates to our Privacy Policy and other important information via email.

3. Data Sharing

We do not share your personal data with any third parties except for the following purposes:
- Payment Processing: Your payment information is processed securely by Stripe.
- Legal Requirements: We may disclose your information if required by law or to protect our rights.

4. Children's Privacy

We do not collect any personal data from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it from our records.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure servers and is accessible only by authorized personnel.

6. Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at the information provided below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and users will be notified of significant updates via email.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: jackfclarke@gmail.com